Job Description

Job Category: Exempt

Travel Required: Up to 65% (air and car)

Location: McClement Headquarters (Willowbrook, IL)

Position Summary:

The Food Safety and Quality Manager at McClement will provide technical expertise to McDonald’s and their suppliers to manage product quality, food safety, and brand protection. This role will serve as a liaison between McDonald’s Corporation and suppliers, driving continuous improvement and mitigating risks associated with current and future products. The position requires expertise in USDA and FDA regulations, food safety and quality auditing, McDonald's SQMS, supplier engagement, and product commercialization.

Key Responsibilities:

1. Quality Systems and Brand Protection:

• Serve as the center of excellence for product and process quality and food safety from both a strategic and operational perspective.
• Support Supply Chain in ensuring supplier and product compliance with food safety and quality standards, regulatory requirements, and market expectations.
• Develop, implement, and improve quality and food safety systems to prevent failures and mitigate risks.
• Interpret and communicate conformance to local market standards using key performance indicators and audit data.
• Work with suppliers to maintain and enhance quality standards for finished products.
• Lead supplier teams in executing improved quality and food safety processes using best practices and benchmarking.
• Advise third-party audits and supply chain programs related to food safety and quality systems.
• Maintain relationships with suppliers, and other external partners for risk mitigation and continuous improvement.

2. Food Safety and Quality Assurance:

• Monitor HACCP and GMP protocols at suppliers’ manufacturing facilities.
• Conduct regular supplier audits, including McDonald’s SQMS assessments, to ensure compliance.
• Oversee corrective action plans when supplier performance does not meet established standards.
• Provide guidance on best practices and quality systems.
• Identify and track key quality indicators to improve supplier performance.
• Analyze suppliers ‘complaints and quality data to identify trends, drive continuous improvement, and mitigate product risks.

3. Training and Supplier Management:

• Develop and deliver food safety and quality training for internal teams and suppliers.
• Work closely with suppliers to ensure adherence to food safety and quality standards.
• Collaborate with Supply Chain teams to evaluate and select suppliers based on compliance.
• Drive supplier alignment with McDonald’s Quality Expectations and regulatory standards.

4. Product Commercialization and Manufacturing:

• Ensure food safety and quality compliance in product commercialization and manufacturing.
• Support new product development and transition from R&D to production.
• Participate in sensory evaluations to maintain product consistency and consumer satisfaction.

Qualifications & Experience:

• Bachelor’s degree in Food Science, Microbiology, or a related field (Master’s preferred).
• Minimum of 8 years of experience in food safety, quality assurance, or supplier quality management.
• Minimum of 5 years in food manufacturing.
• Strong knowledge of USDA and FDA regulations, HACCP, GMP, and GFSI standards.
• Experience with McDonald’s SQMS and third-party auditing.
• Proven ability to develop and deliver food safety training programs.
• Excellent leadership, problem-solving, and data analysis skills.
• Experience with crisis management (e.g., stock recoveries, foreign material incidents) and risk mitigation strategies.
• Technical proficiency in databases and reporting tools.
• Experience in sensory evaluation for product consistency.

ADA Requirements:

• Exposure to noise, temperature fluctuations, and dust in manufacturing facilities.
• Prolonged desk work with screen exposure.

Benefits:

• This position is benefit eligible

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