Pre-Call Specialist Job at EX Squared LATAM, Latin America

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  • EX Squared LATAM
  • Latin America

Job Description

About the Role

We're looking for a Pre-Call Specialist to join our team and help us prepare leads for follow-up appointments. This is a very teachable, entry-level role that's perfect if you're a strong communicator, eager to grow, and ready to deliver a professional experience—even in short, simple calls.

What You'll Be Doing: 

  • Make outbound calls to contacts to leave brief messages or confirm information

  • Inform homeowners that someone will visit their property to take photos

  • Conduct quick interviews about to collect important details. 

  • Log call outcomes accurately and report relevant info

  • Ensure all scheduled contacts are called during key windows. 

What Will Make You Successful

  • Professional communication style and tone

  • Advanced English skills (C1 Level). 

  • Strong sense of responsibility and follow-through

  • Ability to stay focused and sound natural (not robotic)

  • Comfortable following scripts and adapting as needed

Nice to Have (But Not Required)

  • Experience in call centers or as a BDR

  • Familiarity with CRMs or basic call logging systems

  • A professional, reliable work environment at home

Why Join Us?

  • Simple but impactful role – great way to enter a growing industry

  • Friendly team and supportive training

  • Opportunity to grow into more advanced positions

  • Fully remote and flexible hours – as long as you hit your call windows, your day is yours

  • Work with a team that values presentation, professionalism, and potential

Job Tags

Remote job, Full time, Flexible hours,

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