General Manager Job at Career Group, Los Angeles, CA

eTYzMGJzNEh5eXFwZWJqNUc4bW5yZHQ4
  • Career Group
  • Los Angeles, CA

Job Description

Our client, an independently owned boutique hotel known for its elevated aesthetic and deeply personalized service, is seeking a dynamic, guest-obsessed operator to take the lead. In this role, you won’t just oversee the day-to-day—you’ll set the tone for the entire guest experience. From team culture to room standards to the energy in the lobby, your presence will be felt in every detail.

This is a hands-on leadership position where being on the floor, not behind a screen, is the expectation. You know the difference between good and exceptional service, and you won’t settle for anything in between.

What You’ll Do:

  • Direct all aspects of hotel operations, with a strong focus on Rooms and Guest Services—including housekeeping, front desk, engineering, valet, and overall service standards.
  • Act as the face of the property—greeting guests, fielding feedback, troubleshooting issues before they surface, and setting a warm, polished tone.
  • Establish rigorous quality control across all spaces—from guest rooms to public areas—with a sharp eye for presentation, comfort, and maintenance.
  • Lead, inspire, and hold accountable a lean, close-knit team; hiring, training, and mentoring staff while cultivating a high-performance culture.
  • Ensure smooth, cost-conscious operations through smart scheduling, labor oversight, and hands-on problem-solving.
  • Maintain top-tier service levels without the infrastructure of a large corporate chain—this is a nimble environment where flexibility is key.

Who You Are:

  • A hospitality professional with significant luxury or lifestyle hotel experience, including deep knowledge of Rooms Division functions.
  • At least three years in a General Manager or senior leadership role (such as Hotel Manager, Director of Operations, or Director of Rooms) at a full-service hotel.
  • Known for being highly present—you're the kind of leader who’s walking the floors, not watching from the sidelines.
  • Detail-oriented to your core; nothing slips past you, from room readiness to lighting temperature.
  • Charismatic and guest-facing, with the emotional intelligence to handle anything from a staff issue to a sensitive guest request.
  • Comfortable wearing many hats in a tight operation—ideally with experience in smaller, independently owned properties.
  • Operationally savvy with a solid grasp on budgets, labor management, and performance benchmarks.

Additional Info:

  • Full-time, schedule includes weekends and holidays as needed.
  • Prior experience with major hotel platforms and systems is a plus.
  • Appearance guidelines reflect the elevated aesthetic of the property.

You can use to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Job Tags

Holiday work, Full time,

Similar Jobs

McClure Harrison, Inc.

Senior Litigation Associate or Counsel Job at McClure Harrison, Inc.

 ...Our client, a sophisticated and high paying boutique law firm is looking for an experiencd litigation attorney with SEC experience to join their DC office. The firm is largely litigation focused with two-thirds of the firm's practice being litigation, ranging from... 

Beacon Hill

Litigation Associate Attorney Job at Beacon Hill

 ...We are working with a fantastic firm in the metro Atlanta area who is seeking an experienced litigation attorney to join their group. This position will work on a variety of matters from business lit, fraud, trade secrets, construction, bankruptcy and more. The billable... 

Mind.Body.1.

Performance & Cognitive Coach (Law Enforcement Site) Job at Mind.Body.1.

 ...personalized to the unique needs of our clients. Our team has experience working with professional athletes, military personnel, and law enforcement professionals. We believe that by aligning the mind and bodyand training bothwe unlock new levels of human performance.... 

Hays

Portfolio Property Manager - Condo/Coops Job at Hays

 ...Your New Company: A leading property management firm is seeking a Property Manager to oversee a portfolio of co-ops and condos, ensuring top-tier client service. This company has been voted Best Place to Work in NYC by Crain's in 2022, 2023, and 20 Your new role... 

Confidential

Product Owner Job at Confidential

 ...Understand JIRA requirements Someone who is detail oriented and can work independently Required Skills: ~4+ years of Product Owner experience (Formerly BA/PM)~ Strong understanding of the capital markets space (Resumes need to have a lot of Fixed Income,...