Job Description

Role Summary

Independently organize and coordinate office administration and procedures, to ensure organizational effectiveness and efficiency for the Owings Mills office. Experienced in handling a wide range of administrative duties, including but not limited to managing main phone switchboard for the Company’s Owings Mills office headquarters and ordering office supplies.

Major Responsibilities/Activities

· Answer all incoming calls to the main corporate number and transfer them to the appropriate department.

· Order office supplies for all office locations as needed, or when requested.

· Order and stock kitchen supplies when low in Owings Mills office location.

· Act as the point of contact for Owings Mills office visitors by greeting and directing visitors to designated meeting areas.

· Maintain the security system and keys for new hires and terms.

· Act as the primary contact for maintenance issues of all office locations (e.g., Ceiling leaks, HVAC, employee lockouts) and ensure timely resolution. Track and update the status of ongoing repairs. Maintain records of office maintenance and vendor contracts.

· Respond to office emergencies and communicate with stakeholders on status.

· Make arrangements to be on-site (including on “flex” days) when there are office events such as training classes, meetings, scheduled repairs, etc.

· Assist other departments within the Company as needed in an administrative function for incoming/outgoing postal and courier deliveries, business cards, and review of documents for accuracy as needed.

Education Requirements

High school diploma

Experience/Skill Requirements

· Proven office management, administrative or assistant experience

· Knowledge of office management responsibilities, systems and procedures

· Excellent verbal communication skills

· Proficient in Microsoft Office

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