Job Description

Company Summary:

Whether it is our innovative technology solutions, collaborative team environment, or commitment to our communities at WIN Technology , Connections Matter.

What connections matter to you? Here at WIN Technology, we connect the Midwest to the globe, communities to life-enhancing services, and our employees and clients to the things that matter to them most. As the only Midwest IT Services provider backed by a wholly owned fiber network, we are growing fast and continuously investing in innovative new offerings and improved services that will help our clients stay ahead of the curve. Every day is filled with opportunities to create solutions and provide meaningful business value for our clients across multiple industries including healthcare, finance, manufacturing, and more.

Our culture is fueled by twenty-nine “WIN Ways” that connect us to each other with a set of values and practices that we live each day. We enjoy challenges, solving problems, working hard, and having fun. Because we want everyone to feel connected to our culture and have the opportunity to work remotely, we offer a well-balanced hybrid approach to togetherness. We encourage our employees to pursue personal and career growth through development programs including leadership training, educational reimbursement, and certifications. While we are highly team oriented, we also recognize and celebrate individual contributions. We embrace a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow. By connecting to our communities through volunteering and outreach, we proudly contribute to a wide variety of organizations including Special Olympics, Girls Who Code, United Way, and Feed My People. All employees receive 16 hours of volunteer time off each year, allowing them to give back to the organizations and causes that matter to them most.

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Position Summary :

As a member of our cybersecurity team, you will play a vital role in delivering top-tier security services and solutions to our 31 owner companies—small and medium-sized telecommunications providers across Wisconsin. We are seeking a well-rounded professional who can collaborate closely with business leaders to assess their cybersecurity needs and recommend IT solutions that strengthen their security posture.

In this role, you will be responsible for identifying risks within customers' infrastructure, proposing effective remediation strategies, and implementing creative security solutions. We need a highly motivated, self-driven individual who thrives on learning and is committed to providing exceptional customer service. A strong background in general IT and networking is essential.

Your focus will be on blue team defensive security solutions, including vulnerability and risk assessments, security monitoring, auditing, and incident response, while also assisting with System Administration tasks to support and enable future security initiatives. If you're passionate about cybersecurity and eager to make an impact, we’d love to hear from you!

Primary Responsibilities :

• Recommend IT and cyber security solutions to reduce cyber risk
• Implement security solutions such as SIEM, EDR, IPS/IDS, IAM, app whitelisting, endpoint security, or user awareness programs etc.
• Create new service offerings that will bring improvement to security posture
• Assist in security event/incident investigations on detected alerts
• Provide guidance on prioritizing and reducing cyber risk
• Systems and Network Administration
• Help cultivate an information security aware and conscious culture
• Provide excellent customer service to all clients
• Create and maintain documentation for all supported applications
• Participate in an on-call rotation to support customers and systems
• Perform any additional job-related duties needed to help drive our vision, fulfill our mission, and provide our owner companies with industry leading customer service

Qualifications :

Technical Skills:

Experience in at least 3 of the below:

• Information Security Administration
• Networking or Firewall Administration
• Server and Workstation Administration
• Vulnerability Management
• Risk Management
• Security Strategy & Engineering
• EDR / MDR Administration
• IAM
• User awareness training
• Scripting, development, and automation

Business & Soft Skills:

• Experience collaborating with executive leadership and cross-functional teams
• Strong group presentation and public speaking abilities
• Excellent written and verbal communication skills
• Strong analytical, critical thinking, and creative problem-solving skills
• Ability to translate technical security concepts into actionable business strategies
• Experience assisting in service development by identifying customer needs and innovating security solutions

Education Requirements :

• Associate degree in Telecommunications, Engineering, Computer Science, or equivalent industry experience

Preferred Qualifications:

• Cyber Security and IT Certifications such as: GIAC, SANS, OSCP, CPTS, PNPT, CCSP, CEH, CISSP, CISM, etc.
• 4+ years IT/Security Experience

Work Conditions/Equipment:

• While regular travel is not anticipated, occasional local and regional travel may be necessary for job-related tasks
• Travel 4-5 times a year to industry events for speaking engagements, training, or professional development
• Yearly trip to headquarters for an annual employee meeting
• Flexible work location within 300 miles of Eau Claire, Wisconsin

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