Title: UX Writer
Type: Contract (6 months, potential extension)
Location: Charlotte, NC 28217 (Hybrid - Tues-Thurs in office)
Position Overview
We’re seeking a UX Writer (S1 Level) to support the creation of clear, user-friendly content for digital products in the financial services sector. This role focuses on crafting interface copy, collaborating with cross-functional teams, and learning to align content with user needs in an agile environment.
Key Responsibilities
• Write and edit concise interface content (labels, buttons, tooltips, error messages) under guidance.
• Collaborate with UX designers, product managers, and developers to implement content solutions.
• Learn and apply content strategy principles to ensure consistency across digital products.
• Participate in user research and feedback sessions to refine content based on insights.
• Adhere to brand voice and accessibility standards (e.g., WCAG).
Required Skills
• 2–3 years of UX writing experience (portfolio showing digital product work).
• Basic understanding of user-centered design principles and collaboration with UX teams.
• Ability to simplify technical or complex concepts into plain language.
• Familiarity with agile workflows (sprints, backlog refinement).
• Strong communication skills and openness to feedback.
Preferred Skills
• Exposure to financial services (investing, banking, fintech).
• Interest in accessibility (A11Y) standards.
• Experience with tools like Figma, Jira, or Contentful.
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