Treatment Coordinator - Oral Surgery Job at Center for Oral & Facial Surgery, Westfield, NJ

eWF6MVk4c0R5aU9uZkxuMUc4R25wOXA4VUE9PQ==
  • Center for Oral & Facial Surgery
  • Westfield, NJ

Job Description

Treatment Coordinator - Oral Surgery

Treatment Coordinator - Dental

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.  

The role of the Treatment Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. 

Role and Responsibilities

 

The Treatment Coordinator will greet patients, answer phones, schedule appointments, provide cost estimate, and collect patient financial responsibility. The Treatment Coordinator will also manage the doctors schedule and any communications with patient and referring offices.

 

  • Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
  • Updates and maintains patient insurance information.
  • Maintains doctor schedule to ensure efficient use of the doctor’s time.
  • Partners with clinical team to ensure excellent patient experience.
  • Adheres to deadlines and prioritize work against the patient schedule.
  • Collects payments from patients in an effective and professional manner.
  • Understands doctor treatment recommendations and develops treatment plans from diagnosis.
  • Effectively communicates treatment options and associated costs to the patient.
  • Maintains confidentiality of all information in accordance with HIPAA.
  • Performs other related duties as assigned.

 

Education and Experience

  • Highschool diploma or equivalent required.
  • One year of customer service experience required.
  • Medical or dental experience preferred.  

 

Skills and Abilities

  • Understanding of dental terminology.
  • Friendly, inviting, and professional personality and presence.
  • Basic office skills such as typing and filing.
  • Good organizational skills.
  • Attention to detail.
  • Leadership and problem-solving skills.
  • Effective communication skills.
  • Ability to work cross functionally with other team members.  

CORE BENEFITS & WELLNESS

Medical (including Virtual Care), Dental, and Vision Coverage

Employee Assistance Program (EAP)

Uniforms/Scrubs provided

FINANCIAL WELL-BEING

Competitive pay, Bonus potential, and annual merit reviews

401(k) Plan w/Company Match

Health Savings Account (HSA) with HDHP health plans

LIFE INSURANCE

Basic and Supplemental Life Insurance

Spouse and Child Life Insurance

TIME OFF, DISABILITY AND LEAVE OF ABSENCE

Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays

Long and Short Term Disability Plans

PId206ca8b83df-30492-38150078

Job Tags

Temporary work, Work at office,

Similar Jobs

Emmis Corporation

Sound Masking System Designer Job at Emmis Corporation

 ...Acoustics LLC is accelerating its objective to be the global technology leader in workplace noise solutions. We are seeking a Sound Masking System Designer to work within the Design & Quotation Department to design system layout, provide drawings, diagrams, and quotes for... 

Puget Sound Community School

Teaching Staff Job at Puget Sound Community School

 ...staff are intentionally collaborative and less hierarchical. Our Teaching Team works directly with our Administrative Leadership Teamwe...  ...Meet individually with each Advisee weekly and as needed. Assist Advisees with goal planning (setting and achieving). Assist... 

Upward Health

Nurse Care Manager Job at Upward Health

 ...caregiver education Ability to conduct both in-home and telephonic assessments, care plans, and medication reconciliations Experience with...  ...communication A valid drivers license and auto liability insurance Reliable transportation and the ability to travel within... 

Torre Refuse & Recycling LLC

Front Load Route Driver Job at Torre Refuse & Recycling LLC

 ...opening for a full time Refuse Service Truck Driver in our Addy, WA business unit. Job...  ...provided for industry specific programs. Class A or B CDL, Air Brake Certificate and valid DOT medical...  ...insurability requirements and comply with US DOT drug screening rules. Two (2)... 

The Judge Group

Personal Care Assistant Job at The Judge Group

 ...to join our team as a Paraprofessional. In this role, you will assist in providing critical instructional, behavioral, and personal care...  ...physical assistance to students during activities of daily living, including meals and restroom routines. Classroom Collaboration...