Job Description
HATCH
Senior UI/UX Designer
About Hatch
- At Hatch, we’re building AI that doesn’t just assist behind the scenes; it converses with customers out in the wild. Backed by Y Combinator and top-tier investors like Bessemer and NextView, we’re scaling fast, doubling revenue year over year, and looking for A players to help us cement our place as the category leader in AI for customer engagement.
About The Role
- We're looking for a Senior Product Designer to join Hatch’s high-impact product and engineering team. This is a senior-level role focused on designing elegant, scalable, and developer-friendly interfaces using ShadCN UI and modern design systems. You'll work closely with engineers, product managers, and AI researchers to shape intuitive experiences across our platform and AI-powered workflows. This role reports directly to the CEO.
Location
- Hybrid in NYC (SoHo office)
What You’ll Do
Interface Design & Systems Thinking
- Own the end-to-end design of core product experiences across web and internal tools.
- Build scalable UI systems using ShadCN and Tailwind CSS, in collaboration with front-end engineers.
- Design for developer-facing tools, AI workflows, and data-heavy interfaces that balance power and simplicity.
Product Collaboration
- Work closely with product and engineering to shape feature requirements and prioritize design investments.
- Lead the design process from early exploration through polished execution — sketches, prototypes, and handoff-ready components.
Design System Leadership
- Own and evolve our design system, ensuring consistency across Hatch's platform.
- Contribute to a scalable component library built on ShadCN that integrates seamlessly with our React + Tailwind stack.
User Research & Feedback
- Drive continuous feedback loops with users through testing, interviews, and rapid iteration.
- Turn complex workflows into intuitive interfaces informed by research and behavior data.
Cross-functional Partner
- Advocate for design best practices across the company.
- Partner with engineering on implementation, performance, and accessibility — not just pixels.
What We’re Looking For
- 6+ years of experience in product design, UX/UI, or systems design in high-growth tech environments.
- Mastery of Figma and comfort working closely with React-based component libraries like ShadCN or Chakra UI.
- Proven track record of designing interfaces for complex applications, ideally with developer or data-facing features.
- Experience working in cross-functional teams where design is a strategic partner.
- A systems-thinking mindset — you care about reusability, scalability, and clarity in your work.
- Strong communication skills and the ability to explain design rationale to both technical and non-technical partners.
Nice to Have
- Experience designing for AI or data-driven products.
- Familiarity with Tailwind CSS, Next.js, or Radix UI.
- A personal interest in developer tools, infrastructure, or technical problem-solving.
Why You Should Join
- Design at the frontier of AI and software infrastructure — shaping the tools that power tomorrow’s workflows.
- Join a culture that values speed, trust, and technical depth across all functions.
- Work with a world-class team of engineers, product leaders, and ML practitioners who care deeply about quality and craft.
What We Offer
- Competitive salary and equity
- Medical, dental, and vision benefits
- 401(k) plan
- Flexible PTO
- Opportunity to build at the ground floor of a high-growth, mission-driven company
- Not offering sponsorship
Why Hatch
- Shape the future of AI-driven customer service
- Build alongside founders and leaders who value speed, ownership, and ambition
- Solve hard problems that impact real businesses and customers
- Join a team of builders who care about great engineering, fast execution, and each other
Job Tags
Flexible hours,