Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Senior Product Applications Engineer (PAE)

It’s an exciting time to join Lumentum! Lumentum (NASDAQ: LITE) is a market-leading manufacturer of innovative optical and photonic products enabling optical networking and commercial laser customers worldwide. Lumentum’s optical components and subsystems are part of virtually every type of telecom, enterprise, and data center network. Lumentum’s commercial lasers enable advanced manufacturing techniques and diverse applications including next-generation 3D sensing capabilities. Lumentum is headquartered in San Jose, California with R&D, manufacturing, and sales offices worldwide. For more information, visit .

Our Cloud & Networking Platform is looking for an experienced and motivated Senior Product Applications Engineer (PAE) to join a global team of multi-disciplined technical experts, working alongside Product Line Management, Sales & R&D to engage customers on our broad product portfolio, and help develop and drive design-ins.

In this role, the PAE will report to Product Line Management (PLM), and serve as an integral part of the development team, actively participating in Product and Technology Development Programs (PDP/TDP) in close cross-functional collaboration with other functions. This position serves an integral part of the sales and marketing team and works closely with sales, product development, product manufacturing and marketing with key customers and partners to encourage adoption of Lumentum’s portfolio of Transmission component and module solutions.

KEY RESPONSIBILITIES:

• Negotiate technical specifications and performance trade-offs with customers that will satisfy their system and component needs, promoting Lumentum product preferences at targeted customers.
• Participate in customer design reviews and lead the technical response to RFI/RFQs.
• Work closely with sales and directly with customers to collect customer’s requirement and application use cases.
• Work directly with targeted customers to bring up transceiver modules at customer sites, troubleshoot customer prototypes, and develop solutions that support end-user applications, resulting in successful design-in of our products.
• Work closely with firmware development team to ensure customer requirements and identified bugs are properly captured and supported in firmware releases.
• Development and management of primary customer product documentation which can include corrective actions, analysis reports, manufacturing test plans, performance improvement plans, reliability qualification plans and reports.
• Management of Product Change Notification process (PCN) with customers and engineering
• Participation in critical Failure Analysis, Corrective Action & Lessons Learned activities

ESSENTIAL REQUIRMENTS:

The individual selected for this key position must have strong interpersonal skills and an aggressive but cooperative style, and a committed drive to win. S/he must be motivated and should enjoy working in an open, rapidly changing, communicative and team-oriented environment. A hands-on, “can-do” attitude, a commitment to excellence, plus the ability to anticipate change and try new approaches and create innovative solutions under pressure.

• An advanced degree in the physical sciences, electrical engineering or equivalent
• Minimum of 5 to 7 years engineering experience designing/developing or testing coherent optical communications line cards, modules and components, preferably active products, and specifically DSPs, receivers, modulators and tunable lasers
• Direct experience in product development and NPI processes with either an optical components/modules company or a system OEM.
• Practical working knowledge of transceiver hardware including both specification and test of firmware/hardware interfaces.
• Ability to travel domestically and internationally for customer support as well as to our facility in China.
• Familiarity with device firmware structure & functionality is a strong positive.
• Familiar with standards documents like CMIS, C-CMIS, Open ZR etc…
• Familiar with popular switch/router platforms and ONTs including Arista, Cisco, Juniper Viavi and Exfo.
• Familiar with Python
• Ability to speak/understand English is required; written skills emphasized

ADVANTAGOUS REQUIRMENTS:

• Experience working with customers in a similar role
• Understanding of photonics and/or optical devices
• Understanding of data analysis using Matlab or equivalent
• Programming skills in Python, C/C++
• Understanding of statistical process control and Gauge R&R, for example using JMP, Minitab
• Strong hands-on laboratory experience including use of test and measurement equipment for laser characterization (autocorrelators, power meters, spectrometers, oscilloscopes, optical and RF spectrum analyzers, etc.)
• Experience with Design For Manufacturing (DFM) and Design for Quality (DFQ) within a structured product development process in an industrial environment

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