Job Description

MAJOR RESPONSIBILITES:

The major responsibilities and for the Records Manager incorporate collaboration with the General Counsel and Information Technology departments focusing on managing matters from inception to closure to include:

• Ensures all relevant documentation is captured and maintained throughout the client matter lifecycle concluding the file intake process.
• Serves as a liaison to the General Counsel department facilitating communication and ensuring that legal requirements are included into the matter management process.
• Assists in the organization and storage of legal documents related to each matter.
• Supports with maintaining a comprehensive digital record of all active and closed matters.
• Implements and manages a diverse digital records system that securely stores all matter-related documents ensuring they are easily accessible to authorized personnel.
• Updates and enforces records retention policies that comply with legal, regulatory, client and organizational requirements.
• Continuously evaluates and improves digital records management processes to enhance efficiency and accuracy.
• Ensures all matters and related records remain in compliance with applicable laws, regulations, internal policies, and client requirements.
• Provides training and ongoing support on the use of matter management tools and digital records systems.
• Works with the Information Technology team to troubleshoot issues and implement new features or integrations.
• Maintains comprehensive documentation of matter management processes, system configurations, and user guides.

QUALIFICATIONS:

• Bachelor’s degree and minimum of five (5) years of work experience in the field of records management, or equivalent combination of education and work experience.
• Direct experience with electronic data retention program implementation to include involvement in developing procedures.
• Thorough understanding of records and information management principles, concepts, practices, and standards and ability to administer compliance as needed.
• Ability to solve more complex problems by analyzing variables and applying appropriate solutions learned through professional experience and proficiency.
• Knowledge of records management software.
• Highly proficient in MS Outlook, Word, and Excel as well as basic computer and database management skills.
• Exceptional oral and written communication skills and the ability to effectively communicate workflow and project updates.
• Ability to recognize anomalies and critical situations and respond appropriately.
• Strong time management, prioritization, problem-solving, and organizational skills and the ability to work effectively in a high-pressure environment with a variety of departments and senior management.
• Strong interpersonal skills and ability to work effectively with different levels of constituencies.
• Flexibility and capacity to respond calmly and efficiently in stressful situations.
• Ability to maintain confidentiality of matters and other firm business information.

Job Tags

Similar Jobs