Job Description

Quality Assurance - Administrative Support

Location: Foothill Ranch, CA (Onsite)

Job Type: Full-Time, Temp-to-Hire

Pay: $25.00-30.00

We are seeking a detail-oriented and proactive Quality Assurance - Administrative Support professional to join our team in Foothill Ranch, CA . This full-time, temp-to-hire position will play a key role in supporting our quality assurance and administrative operations.

Key Responsibilities

Quality Assurance & Parts Management:

• Parts Management: Order, label, log, and organize parts, including images within the master parts library.
• First Article Inspection & Evaluation: Conduct initial inspections of incoming parts to ensure compliance with quality standards (training provided).
• Document & Process Control: Assist in creating, distributing, and maintaining controlled documents, packaging instructions, and procedural documentation.
• RGA Processing: Manage and process Return Goods Authorization (RGA) requests for customers and vendors.
• AutoCAD LT (a plus!): Perform simple drawings, revisions, and reviews (training available for eager learners).

Administrative Support:

• Mail & Email Coordination: Route invoices, billing, order confirmations, and regulatory documents, ensuring timely follow-ups.
• Purchasing & Expense Tracking: Order office and operational supplies, track inventory, process expense reports, and coordinate team orders.
• Shipping & Logistics: Initiate and follow up on UPS/FedEx shipments, ensuring proper billing and coordination of domestic/international shipments.
• Customer & Vendor Communication: Monitor email and phone lines, responding to inquiries professionally.
• Vendor Coordination: Schedule and communicate with outside vendors or contractors for quotes and service appointments.
• General Support: Assist with various assignments and duties as needed.

Qualifications & Skills:

• Education: Associate degree required; BS degree preferred.
• Experience: Minimum 3 years of quality assurance experience .
• Technical Skills: Familiarity with basic inspection tools, proficiency in Microsoft Office Suite (Excel, Word) , and experience with business-related software.
• Soft Skills: Strong organizational skills , attention to detail, and ability to collaborate with cross-functional teams.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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