Job Description

Position: Process Technologist / Application Specialist

After Sales and Service

Reports to: Dedert Service Customer Service Manager

Dedert Service Product Manager

Position Summary:

The Process Technologist / Application Specialist will be a key player in ensuring Dedert’s Customers achieve high levels of satisfaction in their operation of dryers and evaporators. They will communicate with and support existing Customers by proactively discussing proper operation, maintenance, and repair of all Dedert sold or serviced equipment at customer locations. Actively involved in the validation of plant performance and optimization of process conditions for improved product quality and plant efficiency. Will handle incoming Customer calls as well as schedule and execute inspection trips to customer sites in order to perform process audits and ensure safe and proper operation and maintenance of Dedert serviced equipment.

Duties and Responsibilities:

• Complete plant audits and provide process solutions for dryer and evaporator operations
• Prepare detailed audit reports with recommendations when appropriate
• Complete process calculations to validate equipment size and operation within Customer defined operational goals
• Support Customers in selecting process technology KPI’s for plant operations
• Support and train plant process operation teams
• Participate and provide leadership guidance for pilot testing of dryers and evaporators when necessary
• Support the entire service team with product knowledge, technical expertise, historical reference, performance improvement, troubleshooting, part identification, vendor information, and costing
• Optimize and validate process solutions
• Support customers in process optimization and product quality improvements
• Work together with Dedert Process and Design groups to further technology improvements
• Utilize process simulation tools
• Domestic and International Travel Required – Up to 50%

Required Knowledge, Skills & Abilities:

• Bachelor's Degree in Process or Chemical Engineering
• Minimum of 7 to 10 years’ experience
• Comprehensive knowledge of thermodynamics and mechanical process engineering
• Ability to read and interpret technical drawings
• Excellent interpersonal skills
• Strong communication skills with the ability to communicate at different levels both verbally and technical writing
• Strong computer skills
• Driven by innovation and improvements
• Ability to work in stressful plant operations
• Knowledgeable in drying and evaporation process optimization and product quality know-how preferably with direct knowledge of evaporators, flash and ring dryers, fluid bed dryers, and spray dryers

Salary Range:

• Based on individual skills and experience range
• Includes highly competitive benefit package including,
• Health insurance
• Dental insurance
• 401(k)
• Life insurance
• Minimum salary:US$75,000
• Maximum salary: US$125,000

Job Tags

Similar Jobs