Job Description

Job Overview:

The Patient Access Representative performs all duties related to the pre-registration, registration, and financial clearance processes for all patients (emergency, ambulatory and in-patients). Responsible for collecting proper data to insure hospital bills will be paid by a third-party payer or the patient. Provides front-door customer service to patients and orients patients to the registration/admission process. Performs scheduling functions of new and follow-up patients and discharges patients accordingly. Responsible for identifying, collecting and reconciling patient liabilities on a routine basis. Corresponds with Supervisor/Manager on operational issues as required.

Qualifications:

Required:

• Must possess a strong level of customer service skill, experience in data entry and computer skills

Preferred:

• Knowledgeable of medical insurance and medical terminology (preferred)
• Work experience in patient registration (preferred)

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.

RWJBarnabas Health is an Equal Opportunity Employer

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