Operations Coordinator, Investor Relations Job at Thorofare Capital, El Segundo, CA

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  • Thorofare Capital
  • El Segundo, CA

Job Description

Operations Coordinator, Investor Relations

Full Time

El Segundo, CA, US

Salary Range:

$72,000.00 To $80,000.00 Annually

About Thorofare

Thorofare Capital ( is a national, vertically integrated commercial real estate debt manager. The Los Angeles-based firm, with additional offices in Miami, Dallas, Chapel Hill, and Newport Beach focuses on $15 million to $100 million financing transactions, targeting value-add and opportunistic acquisitions, recapitalizations, and distressed debt secured by transitional properties. With a national presence, Thorofare has originated more than $5.1 billion since the firm’s inception in 2010, across more than 13 property types throughout 33 states. Thorofare is an affiliate of Callodine Group, an asset management platform with approximately $21.4 billion in AUM.

 

Job Description:

Thorofare is currently seeking to hire an Operations Coordinator in the Firm’s Investor Relations Department. The ideal candidate will possess meticulous attention to detail in managing administrative tasks related to investor reporting, responding to investor inquiries, assisting with database administration, and maintaining records in adherence to Compliance policies. This role will act as an important point of contact for investor inquiries, responding professionally to any inquiries, tracking / reporting on investor data, escalating investor requests as appropriate, maintaining Thorofare’s reputation through its outward communication with clients, and largely supporting its growing Investor Relations team operationally. This role will report to the Senior Associate, Investor Relations and will work alongside the Investor Relations, Accounting, and Compliance Teams. The ideal candidate will need to operate in an entrepreneurial and fast-paced team environment.

Qualifications and Desired Qualities:

Qualifications

  • Be comfortable using Microsoft Office programs - primarily Outlook, Word, Excel, PowerPoint, Adobe Acrobat Pro, and Salesforce.
  • Undergraduate degree and proof of eligibility to work in the U.S. are required.
  • An undergraduate focus in Finance, Economics, Accounting, or Business is preferred.
  • 1-3 years of experience in investor relations within private credit, alternative investments, or real estate. Experience in equity research, investment banking, treasury, or FP&A will also be considered. Previous experience in ‘high touch’ client service with a track record of relationship management within a client-centric environment would also be preferred.

 

Desired Qualities

  • Organized:  impeccable organizational skills and extremely detail-oriented, ability to track and manage complex processes and to juggle competing commitments with numerous stakeholders.
  • Process-driven:  ability to develop or enhance new processes when necessary.
  • Strong Communication:  excellent verbal and written communication skills with the ability to articulate Thorofare’s story and financial performance in a clear, concise manner.
  • Self-starter:  capable of managing time effectively and efficiently.
  • Empathy:  ability to connect with investors and understand the needs behind requests.
  • Customer service oriented:  desire to respond quickly and effectively to client needs and requests.
  • Team player:  employ a team first attitude to communication, problem solving, and support throughout the organization.
  • Intellectual curiosity:  A natural desire to learn, understand, and navigate the idiosyncrasies and nuances of investing with Thorofare.

Responsibilities will include, but are not limited to: 

  • Administrative tasks include coordinating information flow internally, scheduling meetings with existing and prospective investors as needed, diligently maintaining investor communication records/documentation in Thorofare’s investor relations databases, including contact information, investor activity, managing changes to investment options, including distribution elections, as well as assisting with handling redemption requests.
  • Assisting with investor onboarding, including the collection of all relevant investor subscription documentation and other investor-related paperwork to ensure accuracy, including managing sensitive confidential information.
  • Partnering with Compliance and the Fund’s administrator on Know Your Customer (KYC) and Anti-Money Laundering (AML) processes to verify the identity of investors and prevent financial crimes.
  • Monitoring changes in States and maintaining an accurate list of limited partner closings for Blue Sky filings and related correspondence with the firm’s Compliance Department. 
  • Assisting with account retitles and assignments, as needed.
  • Partnering with Accounting and the third-party Fund Administrator to ensure accurate distribution of investor reports, financial statements, tax documents, and other disclosures to comply with legal and regulatory requirements.
  • Partnering with Accounting and the third-party Fund Administrator to ensure capital calls are accurately processed and recorded.
  • Creation and distribution of ad hoc reporting, including creating reports via Salesforce or other software platforms.
  • Assist with special projects as needed and collaborate on identifying and implementing process improvements to enhance efficiency.
  • Support fundraising and business development efforts, as needed.

To apply for this position, please send your resume to tracey.korn@thorofarecapital.com or recruiting@thorofarecapital.com.

Job Tags

Full time, Work at office, Currently hiring,

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