This role is primarily responsible for managing high-volume phone and patient communication in a fast-paced healthcare environment. This role serves as a crucial point of contact for patients calling to schedule, confirm, or adjust appointments, request information, or follow up on care coordination. Key Responsibilities: • Manage high call volume while maintaining excellent customer service. • Answer multi-line phones, route calls appropriately, and take accurate messages. • Schedule, reschedule, and cancel appointments in accordance with provider availability. • Verify insurance details and input/update patient demographic and payer information. • Document call outcomes in the electronic health record (EHR) system. • Coordinate follow-ups with clinical and administrative staff as needed. • Handle voicemail messages promptly and accurately. • Perform other administrative duties as assigned, with a focus on phone-based tasks. Qualifications: • High school diploma or equivalent required. • Minimum 1 year of customer service experience, with a preference for call center or phone-heavy roles. • Healthcare setting experience strongly preferred. • Familiarity with EHR systems and multi-line phone systems. BLS certification preferred (can be obtained after hire if needed).
...DEVOPS ENGINEER (TS/SCI REQUIRED) Ramtec LLC & SSA LLC have a need for several Cloud Systems Engineers to support a Federal Program in Fairfax, VA. This is a direct-hire role with our client, a fast-growing Federal Integrator. An active Top-Secret Clearance with SCI...
Main Responsibilities Preparing and testing equipment prior to rental and post hire including visual inspection, function testing, and carrying out repairs as required. Ensuring completeness of equipment against packing lists. Documenting necessary equipment repairs...
...ESC has an exciting opportunity for a Digital Content Editor/Item Production Specialist to join our clients ecommerce team. In assisting... ...skills. Several years of copywriting experience, including marketing or consumer product writing experience. Experience in...
Litigation boutique in Kansas City, Missouri is seeking a junior to mid-level associate to join the team! Ideal candidates will have 2-6 years of civil litigation experience. Matters worked is flexible, ranging from commercial to insurance defense. Drafting, client-facing...
...-time, hours will vary.Come join one of the fastest-growing home care companies in the nation. Through its franchisees, Senior Helpers... ..., recognition of achievements and respect.The Registered Nurse will be responsible for client care, and will be expected to evaluate...