Job Description

Must haves:

• Scientific background with an understanding of scientific publications, medical affairs
• AI/automation experience
• Stakeholder management and project management

Purpose:

• The Associate Manager, under the Director of SP&I, will focus on optimizing and modernizing systems, procedures, and processes within the team to improve productivity and efficiency.
• The Associate Manager will act as an internal point of contact to understand the needs of the SP&I Team, build relationships and a collaborative environment, and work with the Director to develop/implement innovative solutions addressing the needs of the business.
• The Associate Manager will maintain an understanding of technology trends in the Publications/Medical Affairs pharmaceutical industry landscape and demonstrate a strong working knowledge of digital communication and technology.
• Beyond increasing productivity and efficiency, the Associate Manager will be responsible for utilizing analytics and new technology to extend the reach and impact of the publications the SP&I Team supports.

Relationships:

• Reports to the Director, Scientific Publications & Information, Scientific Communications within Medical Affairs.
• Key internal stakeholder relationships include colleagues from Medical Affairs, MA Omnichannel Engagement, Scientific Communications, Clinical Data Science & Evidence, Legal, IT and Architecture, AI/ML Sciences, IT Business Applications, Digital Transformation, Scientific Intelligence, and Copyright.
• External relationships include existing SP&I vendors, digital solution vendors, and external scientific communications agencies

Essential functions:

• Participate in cross-functional project teams locally and/or globally. May act as a project leader with own manager oversight.
• Work with the SP&I team to establish system requirements, processes and procedures; will identify platforms and preferred suppliers
• Share experience and knowledge in leveraging novel tools and technology to support the overarching goals of Medical Affairs (e.g. through collaboration with the Medical Omnichannel team)
• Analyze SP&I team metrics and create presentations for SciComms use and use with broader stakeholders
• Work with line manager to form actionable takeaways from metrics to improve team efficiencies
• Collaborate with line manager to utilize metrics to tell a business story
• Develop governance procedures under the direction of the line manager to ensure operational excellence and accountability both internally and with suppliers working on publications and copyright pieces
• Coordinate operations of relevant suppliers/vendors, database management, digital operations, reporting, and management of technology infrastructure and capability solutions. Work with the line manager to develop a roadmap for identifying and integrating solutions to leverage emerging channels, compliance and information integrity, governance, and streamlining and standardizing operating processes
• Demonstrates understanding of publications, literature search and gap analyses, and copyright language in publications
• Identify opportunities to enhance projects and initiatives and make in recommendations to improve processes and optimize future endeavors. Extend these lessons learned, when appropriate, to the broader SciComms organization
• Identify and resolve problems related to SP&I projects, processes, or tasks, with management support as needed.
• Work with line manager to identify key metrics and evaluate impact of digital and automation initiatives used within SP&I
• Leverage scientific and methodological knowledge to ensure accuracy, compliance, and ethical rigor in technological solutions for the SP&I team.
• Stay abreast of technical knowledge, AI and its applications, medical/scientific communication digital tools, and Publications industry trends

Qualifications:

• A masters degree required with a minimum of 1 year of relevant experience; healthcare degree or health sciences degree required; 1 year of Medical Affairs, Scientific Communication, or Publications experience required; pharmaceutical industry experience preferred; scientific/medical/healthcare-focused technology experience required
• Excellent collaboration skills required to coordinate activities with internal and external stakeholders
• Experience developing and executing digital initiatives required
• Ability to operationalize strategic plans into executable tactics
• Demonstrates project management skills and leadership for new and existing system
• enhancements
• Experience in publication management systems and language preferred (such as iEnvision, Datavision, Copyright, congress submission platforms) preferred
• Experienced literature searcher in scientific, biomedical, Internet, and business databases. Experience developing publications, literature summaries
• Strong technical background with working knowledge of database design, digital and cloud systems and emerging opportunities like automation, artificial intelligence, mobile and social media.
• Strong analytical, problem-solving skills with highly customer-oriented application support required
• Strong communication skills required; Demonstrated proficiency in the use and understanding of computer software (e.g., word processing, graphics, document management).
• Must be able to execute short term results while developing capabilities for future requirements under the direction of the line man

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