Job Description
Job Summary
The Operations Manager is responsible for overseeing the daily operations of our manufacturing facility, ensuring efficient production, quality control, and maintaining high safety standards. This role will focus on promoting the culture, optimizing production processes, managing the operations team, and collaborating with maintenance, quality, and scheduling departments to ensure seamless production across shifts in a continuous manufacturing environment.
Key Responsibilities
- Operational Management:
- Manage and oversee all operational departments across all shifts.
- Monitor production schedules, output, and ensure alignment with company goals and customer demand.
- Develop strategies to optimize production workflows and minimize downtime.
- Collaborate with Maintenance and Engineering to ensure all equipment is properly maintained and running efficiently.
- Team Leadership:
- Lead, mentor, and develop a team of production managers and supervisors, focusing on enhancing their leadership capabilities and technical knowledge.
- Foster a culture of accountability, continuous improvement, and employee engagement.
- Support the onboarding and training of new managers, supervisors, and team leads.
- Hiring and Training (in collaboration with HR):
- Partner with the HR department to identify staffing needs and participate in the recruitment, hiring, and onboarding of new machine operators and production staff.
- Work closely with HR to develop and implement training programs that enhance operator skills, productivity, and safety.
- Oversee the continuous development of operators through training initiatives, certifications, and hands-on learning opportunities.
- Provide regular feedback to HR regarding operator performance and work with HR to address training gaps and performance issues.
- Support HR in designing retention strategies to reduce turnover and ensure a stable, engaged workforce.
- Continuous Improvement:
- Identify opportunities for process improvements in operations, focusing on productivity, quality, and safety.
- Implement Lean, Six Sigma, or other operational excellence methodologies to improve efficiency.
- Collaborate with other departments to streamline communication and resolve production bottlenecks.
- Safety & Compliance:
- Ensure all safety protocols and regulatory requirements are met.
- Foster a safety-first culture throughout the operations team.
- Collaborate with the Safety Manager to ensure compliance with OSHA and ISO standards.
- Performance Management:
- Monitor key performance indicators (KPIs) such as output, efficiency, quality, and cost control.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Create action plans to address underperformance and recognize exceptional results.
- Cross-Departmental Collaboration:
- Work closely with the Scheduling, Quality, Maintenance, and HR departments to ensure smooth operations.
- Participate in cross-functional meetings to plan and execute long-term operational strategies.
- Ensure all documentation reflects current procedures and is up-to-date.
- Budgeting and Cost Control:
- Develop and manage the operations budget, focusing on cost-efficiency and resource allocation.
- Monitor labor and material costs to ensure adherence to financial goals.
- Customer Focus:
- Ensure products meet quality standards and are delivered on time.
- Work with the sales and customer service teams to address any operational challenges affecting customer satisfaction.
Qualifications (not all are required)
- Education: Bachelor’s degree in business administration, Operations Management, Engineering, or a related field.
- Experience: 5+ years of experience in manufacturing operations management.
- Proven track record of leading large teams and improving operational efficiency in a continuous manufacturing environment.
- Strong knowledge of Lean Manufacturing, Six Sigma, or other operational improvement methodologies.
- Excellent communication and leadership skills, with the ability to collaborate across multiple departments.
- Proficiency in ERP systems and production scheduling software.
Job Tags
Shift work, All shifts,