Job Description

Position Summary

The Head of O&M will be responsible for managing technical, commercial, contractual, regulatory, and reporting obligations for solar PV and BESS projects in the U.S.

The Head of O&M provides management oversight of O&M activities from remote operations to field operations as well as safety.

This position works closely with all internal departments including Strategy & Operations, Business Development, and System Solutions and external parties including project owners, 3rd party contractors, and external utility counterparties.

Essential Duties and Responsibilities

1. Strategic Planning & Business Growth (30%)

• Design and scale the O&M organization to deliver industry-leading, reliable services.
• Develop and implement strategies that drive operational excellence and improve cost competitiveness.
• Create long-term strategies and action plans to enhance O&M capabilities and drive technological differentiation.
• Contribute to business development initiatives to support growth targets and overall business objectives.
• Establish and oversee safety-focused O&M processes and standards.
• Strengthening in-house O&M capabilities through targeted training programs, certifications, and strategic partnerships with OEMs.
• Provide clear growth and development pathways for team leaders under the supervision.
• Explore and execute collaboration strategies to maximize synergies with affiliates across the solar value chain, including EPC and project development.

1. Performance & Compliance Management (45%)

• Develop and track Key Performance Indicators (KPIs) to ensure site operations align with contractual requirements.
• Evaluate assets to confirm adherence to contractual, internal, and external standards, and enhance compliance and assessment procedures.
• Maintain a strong understanding of commercial, contractual, regulatory, and compliance responsibilities related to asset operations.
• Possess in-depth knowledge of industry standards, practices, and processes, and their influence on project compliance, safety, and technical performance.
• Address and resolve critical business matters in collaboration with relevant project stakeholders.
• Deliver consistent performance updates and reports to stakeholders.
• Monitor performance for irregularities and coordinate with subcontractors to resolve issues promptly.

1. Financial & General Management (25%)

• Oversee daily project operations, ensuring adherence to standards and minimizing risk exposure.
• Allocate appropriate resources efficiently and validate work completion through data analysis.
• Review O&M and technical service project profitability and ensure alignment with financial targets.
• Develop and manage the annual Operations and Maintenance (O&M) budget.
• Drive technical skill development by managing training center operations.
• Foster open communication with O&M employees to enhance engagement and retain talent.
• Take on additional duties as assigned to support team and organizational objectives.
• Strengthen O&M organizational capabilities and contribute to the acquisition of key talent.
• Demonstrate expertise in contractual terms, cost estimation, budget control, project scheduling, and team supervision.

Education and/or Experience Requirements

• Bachelor’s degree in engineering, Management, or equivalent professional experience.
• At least 10 years of professional experience in utility-scale solar and ESS O&M.
• Proven experience in managing O&M staff.
• Expertise in high voltage electrical systems, including utility interconnections.
• In-depth knowledge of the solar and energy storage industries, including system design, operation, key commercial drivers, project agreements, and the ability to manage critical contract terms.
• Familiarity with performance management systems and metrics for solar and energy storage systems.
• Proficiency in office software, including Word, Excel, Outlook, and PowerPoint.

Physical Requirements / Work Environment

• Up to 50%+ travel is expected in this role to support business operations and cross-functional collaboration.

Hanwha Convergence is proud to be an at-will Equal Opportunity Employer and prohibits discrimination against race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy, citizenship, disability, protected veteran status and any other classification protected by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are committed to the full inclusion of all qualified individuals. As part of this commitment, Hanwha Convergence will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please contact us to request accommodations .

Nothing in this statement shall imply implicitly or explicitly a guarantee of employment outside our at-will employment opportunity.

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