Job Description

Broken English Jewelry is seeking a full-time Fine Jewelry Sales Associate to join our team at our beautiful store in Santa Monica at the Brentwood Country Mart!

Our luxury jewelry boutique is one of the leading retailers of jewelry. We are looking for someone with superior customer service skills, an established client book, exceptional sales experience selling luxury products, computer skills, and most importantly a team player.

Primary Accountability:

This position is responsible for creating and maintaining client lists and reaching sales goals, as well as other administrative duties. This person must be energetic and enthusiastic, willing to engage customers with a sales-minded attitude, and display pride in our stores through strong work ethics, organizational skills, and cleanliness.

Major Duties:

• Assist the efforts of all sales floor procedures
• Client interfacing and sales
• Maintain and build upon client relationships
• Maintain solid communication and feedback relationship with store management
• Ensure interior and exterior of the store is kept to company standards
• Maintain team environment with colleagues
• Opening and closing of the store
• Assist in all store operational tasks (inventory, cash protection, and loss prevention, overhead and supply costs, and any other tasks that might be required)
• All other duties as assigned

Qualifications:

• High School diploma or GED equivalent
• Four years retail experience - LA/NYC preferred
• Must be over the age of 18 years of age
• Communicate effectively, both verbally and in writing
• Be a clear thinker, analyze and resolve problems exercising good judgment
• Display enthusiasm towards sales and customer service
• Strong attention to detail

Preferred Experience:

• Previous sales experience selling luxury products; client book is a plus
• Experience working in the jewelry industry
• Excellent communication skills
• Knowledge and understanding of merchandise features, fitting techniques, and fashion trends
• Drive to meet and exceed performance expectations
• Enjoy connecting with customers, staff, and corporate personnel, demonstrating an enthusiastic and positive attitude
• Providing the highest customer service standards while maintaining a professional demeanor and personal presentation at all times

Physical Demands:

• Ability to sit, stand or walk for extended periods of time
• Ability to lift, unpack, carry and move supplies up to 50 pounds
• Ability to work evenings, holidays, and weekends as required

Work Environment:

• Retail store environment
• Constant interaction with staff and customers

Additional Duties:

Additional duties and responsibilities may be added to this job description at any time. The job description does not state or imply that these are the only activities to be performed by the employee(s) holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor.

Salary: Competitive hourly PLUS commission

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