Job Description

Controls Field Service Manager – EPMS (Confidential Client)

We are seeking a highly experienced Controls Field Service Manager – EPMS to lead field service operations for the installation, commissioning, and troubleshooting of control systems supporting electrical infrastructure at critical facilities. This role requires a strong foundation in building automation, electrical systems, and project execution, along with proven leadership experience managing technicians in the field.

This position will serve as the subject matter expert (SME) for controls-related activities across active projects, ensuring quality, compliance, and timely delivery. You will be responsible for managing daily scheduling, updating project trackers, and acting as the liaison between clients, internal teams, and project stakeholders. Working closely with project management, your leadership will ensure objectives are met on time, within scope, and to high-quality standards.

Key Responsibilities:

• Field Operations Management: Lead and coordinate day-to-day activities of the field service team, ensuring efficiency, safety, and responsiveness to project demands.
• Technical Oversight: Provide expert guidance on the commissioning, validation, and troubleshooting of electrical control systems and building automation.
• Project Coordination: Support project planning, execution, and close-out in collaboration with Project Managers, ensuring alignment with customer expectations and contractual obligations.
• Client Engagement: Maintain strong professional relationships with project stakeholders, ensuring a high level of client satisfaction.
• Team Leadership: Supervise and mentor field service technicians, promoting a culture of safety, technical excellence, and accountability.
• Compliance & Reporting: Ensure all work meets safety standards and industry regulations. Maintain accurate records and deliver progress reports to leadership as required.

Qualifications:

• Associate’s or Bachelor’s degree in Electrical Engineering or related field preferred, or equivalent practical experience.
• 5–10 years of experience in Electrical Distribution, EPMS/BMS, and/or electrical system commissioning in construction or critical infrastructure environments.
• 3–5 years of hands-on field service experience including controls validation and instrumentation.
• Familiarity with one or more platforms: Rockwell Factory Talk, Tridium, Schneider Electric (Powerlogic/Struxureware), Siemens (Apogee), Ignition (Inductive Automation), Eaton, Jace Controllers, Modbus RTU/TCP, Bacnet, Niagara.
• Strong understanding of SCADA, EPMS, PLCs, and low-voltage control systems.
• Ability to read and interpret MEP drawings, network topologies, and wiring schematics.
• Experience using project management tools (e.g., Procore, CX Alloy, Primavera).
• Strong communication skills with proficiency in documentation, training, and cross-functional collaboration.
• Proven ability to lead field teams and drive project success through teamwork, organization, and client management.

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