Key Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring technical problems and develop solutions.· Excellent in troubleshooting break/fix issues of windows and mac computers· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.· Collaborate with IT team members on projects, upgrades, and implementations.· Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system.· Provide remote support and troubleshooting for users working from home or in the field.· Train and mentor junior support technicians as needed.· Ensure compliance with IT policies, security protocols, and best practices.· Perform routine maintenance and inspections to ensure optimal performance of equipment· Build and maintain strong relationships with end users and ensure user satisfactionQualifications:· Associate or bachelor’s degree in information technology, Computer Science, or relatedfield, or equivalent work experience.
...LICENSED CUSTOMS BROKER - Join our Supportive and Dynamic Team Are you a detail-oriented Licensed Customs Broker looking for a workplace where you feel valued, supported, and empowered? Do you want to be part of a company that fosters teamwork, encourages personal...
&##128680; Now Hiring: Skilled TIG Welders | Mentor, OH &##128680; Our client in Mentor, OH is looking for talented TIG Welders to join their growing team! This is a fantastic opportunity to take your welding career to the next level. ** TEMP TO HIRE OPPORTUNITIES...
...Lines insurance Active Property & Casualty (P&C) insurance license Proficiency in Microsoft Office Suite and other relevant software... ...paced environment Preferred Qualifications: Excellent customer service skills Strong organizational and time-management...
...Job Description This is a sales territory assignment that covers the states of MN, WI, MI, PA, IL, IN, OH, KY, TN, NC, SC, GA, AL,... ...with a sense of urgency and in a professional manner. The Sales Engineer must have a high degree of integrity and professionalism that gains...
...Location: You will have the flexibility to work fully remote from anywhere across the US.... ...Desk Representative, you are the front line in support of Insight Customers. In this role... ...in person, via phone, email, and chat. Associates must possess strong verbal and...