Key Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring technical problems and develop solutions.· Excellent in troubleshooting break/fix issues of windows and mac computers· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.· Collaborate with IT team members on projects, upgrades, and implementations.· Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system.· Provide remote support and troubleshooting for users working from home or in the field.· Train and mentor junior support technicians as needed.· Ensure compliance with IT policies, security protocols, and best practices.· Perform routine maintenance and inspections to ensure optimal performance of equipment· Build and maintain strong relationships with end users and ensure user satisfactionQualifications:· Associate or bachelor’s degree in information technology, Computer Science, or relatedfield, or equivalent work experience.
...PLEASE NOTE THIS APPLICATION IS EXPRESSING INTEREST IN THIS ROLE AND NOT A FORMAL APPLICATION***** GENERAL DESCRIPTION The Law Enforcement Defense Divisions (LEDD) diverse docket consists of highly complex and high-profile cases, with a heavy emphasis on...
...We're Hiring! Join [Intellectt Inc]&##128270; Position: [ Manufacturing Engineer Battery, Drive Unit, Power Electronics ]&##128205; Location: [ Casa Grande, AZ ]&##128188; Employment Type: [ Contract ] At Intellectt , we believe in hiring the best talent...
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...is a social enterprise organization committed to helping every student develop their own road map for success. We are known for our... ...are looking for an amazing individual to join our team either part time or full time in early August 2025. This is an in-person, on-site...