Job Description

Position: Customer Service

Pay: $21/hr.

Schedule: Monday - Friday.

Key Responsibilities:

• Receive and process customer orders accurately via phone and email.
• Provide exceptional customer service with a professional and courteous phone manner.
• Enter orders and customer information into internal systems with high accuracy (excel).
• Utilize strong 10-key skills for efficient data entry.
• Post customer payments in Excel and support daily A/R functions.
• Serve as a reliable backup to the A/R team, assisting with collections and account reconciliations.
• Other administrative tasks and duties as assigned.

Qualifications:

• 2–3 years of experience in customer service, specifically in order taking Excellent verbal and written communication skills.
• Strong proficiency in data entry and Microsoft Excel Experience with 10-key (8500+ ) Familiarity with basic accounts receivable procedures is preferred.
• High attention to detail and accuracy Ability to multitask and work independently in a fast-paced environment.

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