Customer Service Representative Job at CaroTrans, Baltimore, MD

eWE3MVk4NEN6eXVvZGIzeEc4cWlxTnA1VVE9PQ==
  • CaroTrans
  • Baltimore, MD

Job Description

Customer Service Representative

Location: Baltimore, MD

Job Type: Full Time

Company: Carotrans

Join Our Team at Carotrans Baltimore!

About Us:

Carotrans is a leading global NVOCC (Non-Vessel Operating Common Carrier) dedicated to providing reliable and efficient ocean freight solutions. Our Baltimore team is looking for a motivated and detail-oriented Customer Service Representative to join our growing organization.

Key Responsibilities

  • Provide exceptional customer service to clients via phone and email.
  • Assist customers with booking shipments, tracking freight, and resolving inquiries.
  • Coordinate with internal teams and overseas partners to ensure smooth cargo movement.
  • Process and manage shipping documentation, including Bill of Lading, arrival notices, etc.
  • Maintain strong relationships with customers by providing timely updates and solutions.
  • Identify opportunities to improve customer satisfaction and operational efficiency.

Qualifications

  • Strong communication and problem-solving skills.
  • Ability to multitask in a fast-paced environment.
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Detail-oriented with excellent organizational skills.

Why Join our Team?

  • Competitive salary and benefits package.
  • Opportunity for a career growth with a global logistics leader.
  • Collaborative and supportive team environment.

Job Tags

Full time, Overseas,

Similar Jobs

Environex, Inc.

Entry-Level Project Chemical Engineer Job at Environex, Inc.

 ...Searching for a fulfilling career that offers the opportunity for personal development & financial security? Looking to join a company that you wont outgrow, but can grow with? Seeking a chemical engineering-based position that takes you to new places all over the... 

Boys & Girls Clubs of the Black Hills

Chief Executive Officer Job at Boys & Girls Clubs of the Black Hills

 ...exciting opportunity to lead the growing Boys & Girls Clubs of the Black Hills (BGCBH) is open, and we are looking for our next Chief Executive Officer to make a positive impact on kids lives. Were seeking candidates who will lead the overall planning and operation of the... 

Discover International

Senior Software Engineer - GenAI Job at Discover International

 ...Are you an experience Python/TypeScript Software Engineer? Do you have a strong interest in GenAI? My client is a fast growing (Series...  ...foundational role on this small but growing team, developing a new generation of tools for the most consequential emerging market... 

Hudson Lab Ventures

Summer Design Intern (July 21-25, In person) Job at Hudson Lab Ventures

 ...storytelling Experience in Figma or Adobe Suite Reliable, collaborative, detail-oriented Please note that this is an unpaid internship, focused on providing students with valuable portfolio-building experience and real-world collaboration opportunities. To... 

KellyMitchell Group

Accounting Clerk Job at KellyMitchell Group

 ...Job Summary: Our client is seeking a Accounting Specialist to join their team! This position is located in Richmond, Virginia. Duties...  ...for errors and make necessary corrections in the system Assist other HR Partners as needed to resolve errors and maintain or update...