HTLF is seeking a detail-oriented and customer-focused Customer Service Assistant to join our team remotely. In this role, you'll support our clients by delivering prompt, accurate, and friendly service via phone, email, and chat. You’ll also assist with account inquiries, issue resolution, and general support tasks across our banking platforms.
Responsibilities:
Respond to customer inquiries with professionalism and empathy
Resolve issues related to accounts, transactions, and online banking
Collaborate with internal teams to ensure efficient service delivery
Maintain accurate records of customer interactions
Meet quality and service standards consistently
Requirements:
1+ year experience in customer service (banking or finance preferred)
Excellent communication and problem-solving skills
Tech-savvy with strong attention to detail
Ability to work independently in a remote environment
High school diploma or equivalent (college preferred)
Benefits:
Competitive salary
Medical, dental, and vision insurance
401(k) with company match
Paid time off & holidays
Wellness programs
Career development opportunities
Join a purpose-driven team helping people build financial strength. Apply today and grow with HTLF!
...Description Physician Affiliate Group of New York (PAGNY) is hiring a Nocturnist-Hospitalist at NYC Health + Hospitals/South Brooklyn Health. Accommodating more than 250,000 outpatient visits, and more than 15,000 inpatient admissions annually. The hospital maintains...
...Solid Waste Construction Manager Raleigh, NC 27610 DESCRIPTION OF ANTICIPATED DUTIES: ~ This position will be focused on out-of-town work (overnight from Raleigh, NC) in constructing and maintaining solid waste facilities around the Southeastern U.S. You will be...
...certification required Must be 21 years of age or older at the time of application. Minimum of one year of relevant full-service restaurant or tasting room experience Willingness to work evenings and weekends as required Knowledge of and ability to adhere to...
...Seasonal In-Store - Retail Campaign Specialist Be a Part of Our Team Culture! Ready to refresh your career this Summer season? We're looking for enthusiastic individuals to join our team as In-store Retail Campaign Specialists and help make the busiest shopping...
...We are hiring a Licensed Practical Nurse/Travel LPN (LPN/T-LPN) for one of our clients in Concord, NH. Job Description: Under the direction of a Registered Nurse (RN), the Licensed Practical Nurse delivers efficient and effective nursing care while achieving...