Amazon Connect Developer Job at Saxon AI, Jersey City, NJ

enE3L1k4b0h4Q3V2ZTc3MkdzcW5xOXA2VlE9PQ==
  • Saxon AI
  • Jersey City, NJ

Job Description

Position : Amazon Connect Developer

Location: Delaware, New Jersey, and Plano TX

Day One Onsite

Job Qualifications

Amazon Connect Expertise:

o Deep understanding of Amazon Connect core features and capabilities including Contact Lens.

o Proven experience in designing and implementing complex contact flows, including advanced routing logic, speech recognition, and text-to-speech using AWS LEX bots, Polly etc.

o Strong understanding of Amazon Connect's integration capabilities with other AWS Services, such as Lambda, SQS, SNS etc.

o Experience with Amazon Connect's API's and SDK's

• AWS Experience:

o Solid experience with AWS infrastructure and services, including ECS, S3, Lambda, Aurora PostgreSQL, Dynamo DB etc.,

o Experience with AWS Security best practices.

• CRM Integrations and 3rd Party Integrations

o Proven experience integrating Amazon Connect with various CRM system (Salesforce, ServiceNow etc.,)

o Experience with CRM API's and data models

o Good to have experience integrating with WFM systems like Verint.

• Technical Skills

o Strong programming skills using Java, Spring Boot

o Experience with SQL and NoSQL databases (e.g., AWS RDS, Dynamo DB, Aurora etc.,)

o Experience working in Agile environments (Jira)

o Strong experience with DevOps practices and CI\CD (Terraform, Jenkins, Spinnaker, Git etc.,)

o Experience and understanding of security protocols and systems (e.g., Active Directory, IAM, SAML, SSO etc.,) in line with legal and regulatory requirements (PCI DSS, PII, HIPPA, GDPR etc.,)

o Good experience and knowledge of networking concepts and protocols especially in telephony environment.

Job Tags

Similar Jobs

Centene Corporation

LTSS Service Care Manager - Behavioral Health Job at Centene Corporation

 ...stress disorder, substance use disorder, self-injurious behavior, psychiatric inpatient admissions, etc Performs frequent home and/or...  ...Health or Social Work or Graduate from an Accredited School of Nursing and 2 4 years of related experience. License/... 

Legacy Health

Clinical Social Worker - LICSW or LSWAIC Job at Legacy Health

 ...for the needs of vulnerable populations, you may be perfect for our Legacy team. With compassion and commitment, Clinical Social Workers embody the Legacy mission of making life better for others. They do this by evaluating the psychosocial and mental health... 

Rise Baking Company, LLC

Quality Assurance Supervisor Job at Rise Baking Company, LLC

Job Purpose Assist in developing and maintaining all programs and procedures related to food safety and quality. Direct Quality Assurance department and inspection operations on all shifts for received, in-process, and finished product quality and food safety. Essential...

United Software Group Inc

SQL DBA with Healthcare Job at United Software Group Inc

 ...Job Title: SQL DBA Location: Phoenix, AZ Interview: Video Interview Description: We are seeking a senior-level SQL Server Database Administrator with extensive knowledge and experience in SQL Server administration in Microsoft Azure and on-premises... 

Caring for Family of Companies

Private In-Home Caregiver Job at Caring for Family of Companies

 ...support to each of our wonderful Clients. Learn more in just 2 minutes about how were raising the bar for our amazing in home Caregivers at: Why Join Us Now? At Caring for Family of Companies , were not just offering a jobwere inviting you to be part of...